Trust & Quality
Built on Trust.Powered by Expertise.
We believe quality starts with the people behind the work.
Vetted Dental CAD Professionals
Every designer is reviewed for dental CAD experience, communication, and consistency before taking a live case. Experience with the indications your lab actually sends counts for more than raw volume.
Quality Review Process
Designs are checked against your written instructions and the case notes before they reach your queue. Anything ambiguous comes back as a question rather than a guess.
Secure File Handling
Case files move through the portal and stay with the people working the case. No lab files over personal email or consumer chat apps.
Reliable Turnaround Times
Turnaround is agreed when the case is uploaded, not after. If a case needs longer, you hear it early enough to move your own schedule.
Experience-Based Matching
Cases are matched to designers who work that indication regularly, from single crowns to full arch. Your recurring work tends to reach the same hands.
Consistent Communication
One thread per case, in writing. Your preferences sit on the account, so they do not need repeating with every submission.
How a Designer Is Vetted
Nobody touches a live caseon their first day.
Portfolio review
Prior dental CAD work is reviewed for anatomy, margins, contacts, and occlusion.
Test case
Candidates design a reference case from written instructions only, the way a real submission arrives.
Software and format check
Confirmation of the CAD software, libraries, and file formats they work in every day.
Communication review
Written English, response time, and how a revision request is handled when the note is blunt.
Supervised cases
First live cases are reviewed before release, and the feedback stays on the designer's record.
Ongoing review
Work is sampled after onboarding, and matching shifts toward what each designer does best.
Files & Confidentiality
Your cases stay yours.
Access is limited to the case
The designer assigned to a case sees that case. Nobody browses your library.
Files stay in the portal
Upload, exchange, and delivery all happen in one place, so files are not scattered across inboxes.
Named accounts, traceable actions
Every upload, message, and approval is attributable to a person, on your side and ours.
Retention you control
Case files are held while the case is open, archived to your account after, and removed on request.
Never used as samples
Your cases, your patients, and your lab's name are not shown to other labs or used in marketing.
This describes how we work, not a certification we hold. If your lab requires a specific confidentiality or business associate agreement, send it to us and we will review and sign.
